Return and Refund Policy
We @ 4homesouq value our customers the most and to help you have a hassle-free shopping experience, we bring you the simplest of all return policies.
If you are not satisfied with a product, we will be happy to help you and will offer you an exchange/credit note/ refund, within 15 days of purchase, provided the following conditions are met:
· Return request should always be initiated with the original invoice. And no returns can be entertained if a customer cannot furnish the original invoice.
· Goods have not been used and are still in the original packaging.
· Goods are free from any defects or damages.
· Goods have not been repacked and have got all the accessories intact.
Customers should also ensure that they are happy with the quality of the product before signing the delivery note. If any damage is not reported at the time of delivery, we will not be able to process the return request.
Last piece items, display pieces, items on sale are on a special discount cannot be returned/exchanged.
If the customer confirms an order and later returns it, the customer shall be liable to pay the delivery charges. The delivery charges will be calculated based on the order/delivery location and will be communicated with the customer.